Return, Refund and Exchange Policies

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.

1. Please email customerservice@outbacknaturals.com requesting a refund and we will assign you a tracking #.

2. Mail your returned item to:

Outback Naturals
3375 S. Rainbow #80252
Las Vegas, NV 89146

3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items can not be returned if they are opened.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges:

If you were sent the wrong flavor or product, you will not be subject to a restocking fee in this case, nor the returning shipping if it was our fault.

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